BrainTrain’s Preferred Customer Support PackageYou are entitled to the benefits of the Preferred Customer Support Package for 90 days after your initial purchase of IVA+Plus, IVA-AE, Captain’s Log, SmartMind Pro, or TNT Reading. After this period, we recommend that you extend these benefits for a low yearly fee of only $99. You must be a Preferred Customer to receive these services:
- Personalized online and phone technical support
- Necessary codes and assistance transferring software license and data to a different computer
- Assistance getting the software back up and running if for any reason it needs to be reactivated
- Software upgrades
- Discounts on selected additional BrainTrain products
- BrainTrain website listing for your practice or facility
Protect the value of your software investment by purchasing this important service, either at the same time you purchase your software or within the 90-day free support period. There is a $200 fee for reinstatement of this service if you allow it to lapse for longer than a 30-day period.
For details on pricing for the Preferred Customer Support Package, please visit our tech support store.