After the first year following purchase of the IVA+Plus / IVA-AE Starter Kit, payment of a yearly fee of $99 is required to maintain your software. Also, if you are licensed to use a non-timed, unlimited test, it is imperative that you keep this yearly support up-to-date. You must have support to receive these services:
Please note: Maintaining your Preferred Customer status is the only way to remain eligible for these services.
For details on pricing for the Preferred Customer Support Package, contact your sales rep.