Captain's Log - How Do I Network Data from Captain's Log?

I can't access saved Player Data from a Networked Drive space?

Customers who have purchased a lab pack of the Captain's Log for Windows system have the option of accessing Player data from a central network location. This allows the Player to resume his/her session from any computer during their next training session.

There are many reasons an individual may not be able to access data across the network.

  • Be sure that the Network Data option has been enabled. Click on the File menu from the Captain's Log screen.  If you see the option for Enter Network Password, then the option has not yet been enabled.  Check with BrainTrain Technical Support at (804) 320-0120 for more information.

  • If the Network option has been enabled and you are still unable to access data, be sure that Captain's Log is referencing the proper network location.  Click on the File menu and select the option for View Data Folder.  This will show the currently selected folder.  Be sure this location is the same on all computers. You can change the location via the Set Data Folder option.

  • If all computers are pointing to the same location and you are still unable to access any data, you may be encountering a limitation on the number of users who can connect to the network location at once. Windows sets maximum limits on the number of users who may access a location at any one time. To overcome this limitation you will need to upgrade Windows to a different version, i.e. Windows XP Pro (has a 10 user limit) or a Windows Server package.  You may also be able to use some other network storage link which does not rely on the Windows Operating System to store the Player data.

Back to Top


Success Stories  |  IVA+Plus Research  |  Cognitive Training Research

Professional Training  |  About BrainTrain  |  Customer Service | Technical Support

Free Leases for Veterans | Contact Us | Privacy Policy | Terms


Copyright ©2008. All Rights Reserved. Contact Webmaster