You must have a printer
installed on your computer in order for IVA to generate
reports. It is not necessary to actually have the printer
attached to the computer, but the printer drivers must be
installed.
If you have tried to view a
report and you do not have a printer installed, you will
receive a message stating "IVA cannot quit" when
trying to shut down your computer.
In order to shut down and
install a printer, follow these steps:
-
Close
the IVA program.
-
Access
the Windows Task Manager by pressing the CTRL + ALT +
DEL keys at the same time.
-
Click on
any instances you see of BrainTrain Test Battery
or IVA Continuous Performance Test and press End
Task.
-
Shut
down and restart your computer.
-
Once
your computer reboots, access the Windows Start menu.
-
Navigate
to Settings - Control Panel - Printers.
-
Click on
Add Printer.
-
The Add
New Printer Wizard should appear.
-
Follow
the prompts to install a Local Printer.
-
Windows
will attempt to locate any printers attached to this
system. If there are no printers attached, you will
receive a message saying that "Windows was unable to
detect any printers." Press Next> to continue
with the installation.
-
Select
LPT1 as the port to use for the printer
installation and press Next>.
-
A list
of available manufacturers and printer models will
appear. Windows will be able to install most of these
printers without additional disks. Select a manufacturer
and printer model from the list and press Next>.
If you actually have a printer that you use
occasionally, it is probably best to go ahead and
install that printer model at this time.
-
Follow
the remaining prompts to finish printer installation.
When asked if you want to print a Test page, press No.
There is no printer attached so there is no need to
print a test.
-
Once the
printer installation is finished, start the IVA and
attempt to view a report.
