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This error occurs because of incongruent versions of
Active Reports used in the report generating functions of
IVA. There may be several causes of this issue.
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If you have recently installed the IVA+Plus update
program, please be sure that you are using the IVA+Plus
(Test Battery II) testing program rather than the
original IVA. After installing the IVA+Plus program, the
original IVA program icon is still visible on the
desktop. If you are attempting to print a report from
the original IVA interface you may receive this error.
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Many other psychological testing programs also use
the Active Reports controls for generating and displaying
reports on screen. It is possible that a recent
install of another program is using either newer or
older versions of Active Reports than what the IVA+Plus
uses. Generally reinstalling the IVA or
IVA+Plus testing program will temporarily correct this
issue. A permanent solution will involve obtaining
the latest release of the IVA+Plus testing program.
Contact BrainTrain at (804) 320-0120 to determine how
you may receive the IVA+Plus update. Note that
there may be a fee involved.
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