This error message is
very generic in nature and could have several different
causes and solutions based on when the error occurs.
If the error occurs before the
Test Battery II appears on screen, then the error is
probably caused by a registry issue. You should first try
reinstalling the IVA+Plus program to see if this fixes the
issue. If not, contact BrainTrain Technical Support at
(804) 320-0120. Note that there may be a fee incurred for
the call and/or service.
If the error occurs after
pressing the Start IVA+Plus Continuous Performance Test
button at the bottom of the Test Battery II screen, then the
issue is usually related to a problem with the Microsoft
Data Access Components or other Windows components related
to reading from and writing to Access databases. Visit
Microsoft.com to download the latest release of the
Microsoft Data Access Components (search Microsoft Downloads
for 'MDAC') that corresponds with your Windows Operating
System. If you require assistance with this procedure,
please contact BrainTrain Technical Support at
(804)
320-0120 or
techsupport@braintrain.com. Note that there may be
a fee incurred for the call and/or service.
