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Runtime
Error When Clicking on the Icon
If you get a Runtime Error when you click on the icon
from the desktop, then you need to install an updated
DirectX sound card driver or new sound card.
Before you
download new drivers, you can check the status of your
currently installed drivers using the DirectX Diagnostic
Tool. To do this:
-
from
Windows 98 or higher: Click on Start, then
Programs, then Accessories, then
System
Tools, then
System
Information, then
Tools, and finally
DirectX
Diagnostic
Tool.
-
from
Windows 95: Click on Start, then
Programs, and then
Windows
Explorer.
Then double-click on Program
Files, then
DirectX, then Setup, and finally
DxDiag.
-
When
the Diagnostic Tool opens, click on the
System tab to see which version of DirectX is loaded
on the computer. It should be version 7.0 or
higher to run the SmartDriver and SmartDriver programs.
-
Click
on the Display tab and turn the
Test DirectDraw and
Test Direct3D tools.
-
Click
on the Sound tab and run the
Test DirectSound tool.
Any problems on these tests
will be listed in the white box at the bottom of the
window. If there are any problems listed, you will need to
download new drivers to run the programs properly.
It is best to contact the
manufacturer of your computer and/or soundcard to find the
most up to date driver. |
