End User License Agreement

(Revised 9/1/2020)

INSTALLATION OF ALL BRAINTRAIN PRODUCTS REQUIRES THAT YOU CAREFULLY READ AND AGREE IN FULL WITH ALL OF THE TERMS AND CONDITIONS OF THIS END USER LICENSING AGREEMENT (EULA) BEFORE PROCEEDING. IN ORDER TO USE THIS SOFTWARE ANY INDIVIDUAL, BUSINESS ENTITY, OR FOREIGN GOVERNMENT ENTITY (DEFINED IN THIS AGREEMENT AS THE “USER”) WHO HAS ACQUIRED, BEEN PROVIDED OR PURCHASED ANY BRAINTRAIN SOFTWARE (DBA BRAINTRAIN & NEUROXERCISE) MUST AGREE IN FULL TO ALL OF THE TERMS OF THIS LICENSING AGREEMENT, INCLUDING THAT ALL PURCHASES ARE FINAL AND NON-REFUNDABLE. ANY UNITED STATES FEDERAL, STATE OR LOCAL GOVERNMENT ENTITY (ALSO DEFINED IN THIS AGREEMENT AS A “USER”) WHO HAS ACQUIRED, BEEN PROVIDED OR PURCHASED ANY BRAINTRAIN, INC. SOFTWARE MUST AGREE TO ALL OF THE TERMS OF THIS LICENSING AGREEMENT, EXCEPT FOR THE EXCLUSIONS IN IT THAT SPECIFICALLY PERTAIN TO UNITED STATES’ GOVERNMENT ENTITIES. all users who proceed with the installation of any BrainTrain software on behalf of any OF THE ENTITIES DEFINED ABOVE AS USERS with whom they are employed or represent, confirm and warrant that they are FULLY authorized by this entity to agree with ALL OF THE TERMS OF THIS LICENSING AGREEMENT. THE INSTALLATION OF THE SOFTWARE BY THE USER ONTO THE USER’S COMPUTER CONSTITUTES FULL AGREEMENT WITH ALL OF THE TERMS OF THIS LICENSE AS SPECIFIED BELOW. THIS IS A LEGAL, BINDING AND ENFORCEABLE CONTRACT BETWEEN THE USER AND BRAINTRAIN, INC. IN RESPECT TO ALL ASPECTS OF THIS LICENSING AGREEMENT TIME IS OF THE ESSENCE.

If when installing this software for the first time or upgrading from a previous version of the software, the USER and/or any other person authorized by the USER to install software on their computer checks the box agreeing to these license terms and/or loads this software, the USER acknowledges his or her full agreement with all of the terms and conditions of this licensing and use agreement for this BrainTrain software and any previous BrainTrain software purchased. BrainTrain products can only be installed AFTER the USER checks the box acknowledging that he or she fully agrees with all of the terms and conditions of this EULA. If the USER does not agree to all of the terms and conditions stated below, then the USER should not check the box agreeing to the licensing terms and not load the software. The above requirements for use and installation of the software for all USERS who represent United States federal, state or local governmental entities apply to the fullest extent possible in accordance with the terms of this licensing agreement, but with the following general exception. For purchases by these United States government entities the specific terms of this licensing agreement that are not in accordance with their existing laws are hereby excluded from it.

  1. License. The installation by any USER of this product on any computer constitutes the user’s acceptance of all terms of this license agreement specified below. The application, demonstration, system and other software accompanying this License, whether on disk, in read only memory, or on any other media (the “Software”) and related documentation are licensed to the USER by BrainTrain, Inc. for a specified period of time that begins on the date of purchase (“Term Software License”). The software may also be licensed for an unlimited period of time (“Perpetual Software License”). Limited use trial versions of the Software may be provided to a USER, but the use of BrainTrain’s software during the trial period is restricted to review and evaluation purposes only, and use in any business activity is explicitly prohibited. Any use of trial versions of the Software by the USER for any purpose other than to review and evaluate it would constitute a breach of the terms of this licensing agreement by the USER. The USER agrees and understands that BrainTrain, Inc. has no responsibility to provide support and/or access to any data collected during the trial period. The USER owns the media on which the Software is recorded, but BrainTrain, Inc. and/or BrainTrain, Inc.’s Licensors retain title to the Software and related documentation. This License allows the USER to use the Software on one computer at a time, unless a multi-use license was purchased. The Software’s use is permissible only during the time period that it is licensed and the software will function in a very limited way after the Term Software License has expired. In the case of breach of this software license, the USER agrees to pay all damages, reasonable attorney fees and related expenses incurred by BrainTrain, Inc. in the enforcement of this agreement. The USER’S license rights in the Software are non-transferable. Any license fees paid are non-refundable and all sales of this software license are final, unless specifically stated in writing by BrainTrain. BrainTrain, Inc. reserves the right to change, discontinue, and modify the software product’s features, benefits and functionality at its sole discretion without notice to the USER. USERS agree and understand that the features or benefits of any BrainTrain software product purchased may not remain the same and that any program feature may be revised, require additional fees or be removed at BrainTrain’s sole discretion without prior notice. USERS understand and agree that they will not be entitled to receive any refund or monetary compensation for any changes or removal of any program features in any software updates. If the USER has purchased a home version of any BrainTrain product, this software is licensed solely for non-commercial, personal use and its use in any commercial business or any activity other than personal use is strictly prohibited, whether or not a fee for its use is charged. Professional versions of BrainTrain products are licensed for use in either commercial business activities, research purposes or for personal use. If the USER has purchased a research and/or educational version of any BrainTrain product, this is licensed solely for non-commercial research and/or educational use and its use in any commercial business or activity other than for research and/or educational purposes is strictly prohibited.
  2. License Expiration Restrictions. After the Term Software License has expired, the customer’s use of the program will be limited specifically to the functions of accessing, viewing and modifying their own client-related program data previously collected and to performing security access functions. The USER will not be able to collect, analyze, view or access software features related to the collection of new data and the USER will not be provided software updates or any technical support after the Term Software License has expired. The USER agrees and understands that after the Term Software License has expired that the USER will be restricted from using any previous purchases of test administration uses, player licenses or other additional software licensed functions purchased and that the USER will not be entitled to receive any refund from BrainTrain of any additional purchases of software features or functions previously purchased that were not used during the term of the software license. If the USER renews any license within 60 days of its expiration date, then any previous additional software features, unused test administrations and/or unused player licenses will then become available for use again by BrainTrain along with software updates and technical support for the time period of the software license renewal. All renewals of licenses will begin at the end of the previous license expiration date.
  3. Software Use Restrictions. The Software contains copyrighted material, trade secrets and other proprietary material and the USER may not decompile, reverse engineer, disassemble or otherwise reduce the Software to a human perceivable form. The USER may not modify, network, rent, lease, loan, distribute or create derivative works based upon the Software in whole or in part without express written permission from BrainTrain, Inc. The USER may not electronically transmit the Software from one computer to another or over a network, unless given specific written permission by BrainTrain, Inc.
  4. Termination. The License to use the software for appropriate purposes is effective until terminated. The USER may terminate this License at any time by destroying the Software and related documentation and all copies thereof. This License will terminate immediately without notice from BrainTrain, Inc. if the USER fails to comply with any provision of this License. The USER also agrees that BrainTrain, Inc. has the right to terminate the license at any time in the event that the USER misuses the product, breaches the terms of this licensing agreement or fails to make any payments owed as part of a time payment agreement. Upon termination the USER must destroy the Software and related documentation and all copies thereof. Termination of this licensing agreement does not void or change any of the terms of this licensing agreement other than the right of the User to continue to use the software.
  5. Export Law Assurances. The USER agrees and certifies that neither the Software nor any other technical data or hardware devices received from BrainTrain, Inc., nor the direct product thereof, will be exported outside the United States except as authorized and as permitted by the laws and regulations of the United States. This agreement includes complying with all export and re-export restrictions and regulations of the Department of Commerce or other United States agency or authority, and not to transfer, or authorize the transfer, of the Products to a prohibited country or otherwise in violation of any such restrictions or regulations.
  6. Government End Users. If the USER is acquiring the Software on behalf of any unit or agency of the United States Government, then the terms of this licensing agreement are acknowledged by BrainTrain, Inc. to comply with the FAR clause at 12.212(a) and to be consistent with Federal law as specified in the FAR regulations. If the USER is a United States Government entity and BrainTrain, Inc. believes that the USER is in violation of any of the provisions of this agreement, then BrainTrain, Inc. will submit a claim with the contracting officer and seek remedy in accordance with the FAR or other relevant governmental provisions governing such disputes. BrainTrain, Inc. and any USER who is a government agency agree that all disputes shall be resolved in accordance with FAR 52.233.1 and FAR 12.302(b) or other applicable United States governmental regulations pertaining to contractual disputes.
  7. Limited Warranty on Media and Hardware. BrainTrain, Inc. warrants the media on which the Software is recorded to be free from defects in materials and workmanship under normal use for a period of 90 days from the date of purchase as evidenced by a copy of the receipt. BrainTrain, Inc.’s entire liability and your exclusive remedy will be replacement of the media and/or hardware that is returned to BrainTrain, Inc. or a BrainTrain, Inc. authorized representative with a copy of the receipt. BrainTrain, Inc. will have no responsibility to replace media or hardware damaged by accident, neglect, misuse, poor telephone or electrical circuits, failure of electric power, air conditioning, humidity control, equipment failure, or causes other than ordinary use, nor does it apply to causes beyond BrainTrain’s control. This limited warranty does not cover cable harnesses, batteries, lead wires, adapters, sensors, electrodes or any other consumables sold by BrainTrain. In no event will BrainTrain be liable to the USER for any damages, including any lost profits, lost savings, loss of business information, incidental or consequential damages or any other pecuniary loss arising out of the use or inability to use the product even if Vendor or an authorized distributor has been advised of the possibility of such damages, or any claim by any other party (including by those relying on the data or information from use of the product). ANY IMPLIED WARRANTIES ON THE MEDIA OR HARDWARE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF DELIVERY. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY IN THE UNITED STATES FROM STATE TO STATE.
  8. Limited Purpose of Software. BrainTrain, Inc.’s software products are for educational and recreational purposes only. BrainTrain, Inc. does not have any responsibility or exercise any control over the use of its products by USERS, including any decisions or claims made by USERS in their provision or marketing of any healthcare or educational services pertaining to its products. They are not intended to replace any medical treatment, medical diagnosis or professional advice for any emotional or psychological problems. The products are designed to help promote wellness, cognitive skill development, mental fitness and/or educational purposes, and no medical claims or claims of effectiveness, either expressed or implied, are made for them. These products are not intended to be a substitute for consultation with a health care provider or for appropriate medical treatment for any emotional or psychological problems. They are not a medical device for the cure or diagnosis of ADD, ADHD, LD or any other cognitive, medical or psychological impairment. Many of these products are best used within a comprehensive educational training program after an evaluation by a qualified professional. They are not medical devices, and should not be used for the relief or diagnosis of any medical condition. Some of the scientific research completed using some of BrainTrain’s software has shown benefit and improvements in various aspects of improved functioning for a number of people; however, specific or general benefits for any one individual using these software tools is not guaranteed. These products are not approved for any purpose by the Food and Drug Administration. The devices used with BrainTrain’s software are classified as Class II 510(k) exempt medical devices by the FDA. They are intended to be used for relaxation training and stress management purposes. You agree not to use this product in any environment as a training method or component involving life support, operation of a motor vehicle or machinery, safety devices or systems, military or nuclear applications, or in any other application in which the potential failure or use of the software or any hardware devices used with it in any way could create a situation where personal injury or death may occur. The USER also agrees not to use the software in any way which would violate federal, state, local or foreign laws.
  9. Warranty Disclaimer. THE USER EXPRESSLY ACKNOWLEDGES AND AGREES THAT USE OF ANY BRAINTRAIN PRODUCT IS AT THE USER’S SOLE RISK. THE SOFTWARE AND RELATED DOCUMENTATION ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND AND BRAINTRAIN, INC. AND BRAINTRAIN, INC.’S LICENSOR(S) (FOR THE PURPOSES OF PROVISIONS 6, 7 AND 8, BRAINTRAIN, INC. AND BRAINTRAIN, INC.’S LICENSOR(S) SHALL BE COLLECTIVELY REFERRED TO AS “BRAINTRAIN, INC.”) EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BRAINTRAIN DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET THE USER’S REQUIREMENTS, OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED. FURTHERMORE, BRAINTRAIN DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE OR RELATED DOCUMENTATION IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BRAINTRAIN OR A BRAINTRAIN AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU (AND NOT BRAINTRAIN OR A BRAINTRAIN AUTHORIZED REPRESENTATIVE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. BRAINTRAIN DOES NOT WARRANT OR GUARANTEE THAT THE FEATURES, BENEFITS AND FUNCTIONALITY OF THE SOFTWARE WILL REMAIN THE SAME IN FUTURE UPDATES. THE USER UNDERSTANDS AND AGREES THAT ANY FEATURE MAY CHANGE AT THE SOLE DISCRETION OF BRAINTRAIN AND THAT THE USE OF ANY FEATURE OR FUNCTION OF THE PROGRAM MAY BE DISCONTINUED OR MODIFIED AT BRAINTRAIN’S SOLE DISCRETION WITHOUT NOTICE TO THE USER. SOME UNITED STATE FEDERAL, STATE OR LOCAL GOVERNMENT ENTITIES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
  10. Limitation of Liability. UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE SHALL BRAINTRAIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OR INABILITY TO USE THE SOFTWARE OR RELATED DOCUMENTATION, EVEN IF BRAINTRAIN OR A BRAINTRAIN AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME UNITED STAT FEDERAL, STATE OR LOCAL GOVERNMENT ENTITIES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE USER. NO ACTION MAY BE BROUGHT OR ARBITRATION DEMANDED UNDER THIS AGREEMENT AT ANY TIME MORE THAN TWELVE (12) MONTHS AFTER THE CAUSE OF ACTION FOR ARBITRATION AROSE. IN NO EVENT SHALL BRAINTRAIN, INC.’S TOTAL LIABILITY TO THE USER FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) EXCEED THE AMOUNT PAID BY THE USER FOR THE SOFTWARE.
  11. Controlling Law and Severability. This License shall be governed by and construed in accordance with the laws of the United States and the State of Virginia, as applied to agreements entered into and to be performed entirely within Virginia, unless the USER is a United States Government entity in which case the current controlling law will be in accordance with the regulations and laws of that United States Government entity.
  12. Jurisdiction. In the event of any legal action or dispute by the USER relating to this License Agreement of BrainTrain’s products, the USER consents to the exercise of jurisdiction over it by a state or federal court in Chesterfield County, Virginia and further agrees that such court shall have exclusive jurisdiction over any such action, unless the USER is a United States Government entity in which case the current controlling law will be in accordance with the regulations and laws of that United States Government entity. If for any reason the court of jurisdiction finds any provision of this License, or portion thereof, to be unenforceable, that provision of the License shall be enforced to the maximum extent permissible so as to affect the intent of the parties, and the remainder of this License shall continue in full force and effect.
  13. Governing Law and Dispute Resolution. This Agreement and all acts and transactions pursuant hereto, including payment or product performance disputes, and the rights and obligations of the parties hereto shall be governed, construed and interpreted in accordance with the laws of the State of Virginia, without giving effect to principles of conflicts of law. Each of the parties hereto consents to the exclusive jurisdiction and venue of the courts of Chesterfield, Virginia. The Company and the Third Party agree that any dispute arising between the parties with respect to this License Agreement shall be settled by binding arbitration to be conducted in Chesterfield County, Virginia, in accordance with the rules of the Judicial Arbitration and Mediation Service (“JAMS”) applying the laws of Virginia. The Company and the Third Party agree that such arbitration shall be conducted by one or more retired Virginia Circuit Court judges who are experienced in dispute resolution selected by the Company, that pre-arbitration discovery shall be limited to the greatest extent provided by the rules of JAMS, that the arbitration shall not be conducted as a class action, that the arbitration award shall not include factual findings or conclusions of law and that no punitive damages shall be awarded. The Company and the Third Party understand that any party’s right to appeal or to seek modification of rulings in arbitration is subject to the Virginia Uniform Arbitration Act. The estimated arbitration costs and fees of two thousand five hundred dollars ($2,000) must first be paid into an Escrow account by either party initiating the arbitration proceedings. Once the initiating party has deposited this fee into the Escrow account, it is required and agreed to that the other party must deposit this same amount. The failure of the non-initiating party to pay the required deposit of the arbitration fee of $2,000 within 15 days of the deposit of the initiating party grants the initiating party the right to obtain a summary judgment in its favor in and grant the arbitrator the authority to award additional costs and damages to the initiating party as a result of the non-compliance of the non-initiating party with payment of arbitration fee deposit required by this agreement. The final arbitration costs will be borne equally by both parties, except if the non-initiating party fails to pay their specified deposit of the arbitration fee. Both parties agree to pay their own legal and other costs related to such a dispute. Any award rendered by the arbitrator shall be final and binding and judgment may be entered on it in any court of competent jurisdiction in Chesterfield County, Virginia. All arbitration proceedings shall, to the extent permitted by law, be closed to the public and confidential and all records relating thereto shall be permanently sealed, except as necessary to obtain court confirmation of the arbitration award.
  14. Technical Support. For Perpetual Software Licenses, BrainTrain, Inc. will provide technical support for the Software at no charge for the specified period of time declared after the date that item was initially purchased. After this period has expired, the USER will be required at the sole discretion of BrainTrain, Inc. to either pay a license renewal fee set by BrainTrain or purchase a new product license in order to continue to use and purchase additional BrainTrain products (including tests, reports or other add-ons) and receive any technical support needed. This technical support fee for Perpetual Software Licenses is subject to change without notice and must be paid in a timely manner. The USER understands and agrees that their failure for any reason whatsoever to pay the fee for continuing technical support fee will result in their inability to purchase additional products, their loss of all technical support services and that this technical support once lapsed cannot be reinstated. Thus, all USERS agreed and understand that their failure to continuously maintain BrainTrain’s technical support service will require them to re-purchase the latest version of the software product at the current retail price in order to receive any needed additional products or technical support services. This repurchase policy does not apply to GSA contracted products purchased by United State government entities. BrainTrain’s obligation for providing technical support and updates will only continue for the time period that the current support has been purchased. The renewal of any technical support plan, including any software updates, will be at BrainTrain’s sole discretion. For Term Software Licenses, either BrainTrain, Inc. or a third party will provide technical support for the Software at no charge for the period of the license. After the Term Software License has expired, USERS may be able to procure a new software license at the current price and continue to receive technical support and updates at the sole discretion of BrainTrain for the duration of the new term license purchased. Technical support includes any and all support or technical services provided by BrainTrain, Inc. or a third party, including but not limited to resolving conflicts with a computer’s operating system and its components, helping to correct for equipment failures such as hard drive or interface card malfunctioning, re-registration of software on a new or rebuilt computer, and transferring the license to another computer. All hardware is warrantied for a period of ninety (90) days from the date of purchase. Misuse or abuse of the hardware is not covered during this warranty period. If a problem occurs after this ninety (90) day period, there is a fee associated with the repair or replacement of any part of the hardware purchased.
  15. Collection and Use of Customer Product Use Data. BrainTrain’s software products, licensing and technical support services may employ applications and tools to collect product use and license data for the purpose of providing technical support, product improvements, updates, license change, to verify, change or disable installed product licenses, and for any other reasonable business purpose. The USER agrees and understands that this type of data and information regarding the use of BrainTrain’s products will be collected whenever BrainTrain’s products are installed and/or used. This data may include the USER’s name, address, e-mail address, licenses purchased, their computer configuration, operating system version, relevant files stored on their computers, or their computers’ interactions with other computers (including information regarding network, licenses used, product use activity, hardware type, model, hard disk size, CPU type, disk type, RAM size, 32 or 64 bit architecture, operating system types, versions, locale, BIOS version, BIOS model, total scanners deployed, database size, device ID, USER ID, IP address, location, content, and any product use information stored in log files for computers where BrainTrain’s products have been installed (referred to collectively as DATA). The DATA collected or viewed by BrainTrain will not include any identifiable Personal Health Information. The collection of the Data may be necessary for BrainTrain to provide the USER with the relevant Software or Support functionalities as necessary, to enable the improvement of product functioning and troubleshooting, and to enable BrainTrain to manage, restrict, change or and/or disable the use of its software product licenses. By entering into this Agreement, or using the Software, the USER agrees to BrainTrain’s Privacy Policy published on its website regarding the collection, processing, copying, backup, storage, transfer and use of the DATA in, from and to the United States, Europe, or other countries or jurisdictions potentially outside of Company’s or End Users’ own jurisdiction to be incorporated into this Agreement. BrainTrain will only collect, process, copy, backup, store, and transfer the DATA in accordance with BrainTrain’s current Privacy Policy available at www.braintrain.com/statement-of-privacy/.
  16. Complete Agreement. This License constitutes the entire agreement between the parties with respect to the use of the Software and related documentation, and supersedes all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. No amendment to or modification of this License requested by the USER will be binding unless in writing and signed by a duly authorized representative of BrainTrain, Inc. Any updates, modifications or changes to this End User License Agreement will be posted on the BrainTrain website and incorporated herein. USERS agree that it is that it is their responsibility to check BrainTrain’s website on a monthly basis to determine if the BrainTrain Product End User Licensing Agreement (EULA) or BrainTrain’s Privacy Statement have been revised since the date of their product installation. If USERS do not agree with any changes made, then they should proceed to terminate their license as specific in Section 4 above.

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